{"id":17934,"date":"2025-05-22T15:16:06","date_gmt":"2025-05-22T12:16:06","guid":{"rendered":"https:\/\/byhillview.com\/?page_id=17934"},"modified":"2026-01-21T11:27:16","modified_gmt":"2026-01-21T09:27:16","slug":"dostavka-vryshtane-obratno-izkupuvane","status":"publish","type":"page","link":"https:\/\/byhillview.com\/en\/dostavka-vryshtane-obratno-izkupuvane\/","title":{"rendered":"Delivery, right of return and redemption"},"content":{"rendered":"
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Delivery, right of return and redemption\n<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Delivery<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/i><\/span><\/i><\/span><\/div>
For electric bicycles or electric cross bikes marked \"Available\" <\/span><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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The delivery time for electric bikes marked as available is between 1 working day and 10 working days, depending on your choice when completing the order.<\/p>

When choosing 1 working day delivery <\/strong>an additional cost of 150lv. In these cases the goods will be shipped directly from our warehouse in Veliko Tarnovo.
For delivery within 10 working days <\/strong>delivery is free. In these cases, the goods are shipped directly from the manufacturers' warehouses located outside Bulgaria.<\/p>

All electric bicycles with \"available\" status can be inspected and tested in our base in Arbanassi (Veliko Tarnovo).<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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For electric bicycles or electric cross bikes marked with the status \"On request\" <\/span><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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The delivery time for electric bikes marked \"On Request\" is between 40 and 60 working days.<\/p>

When you purchase a bike with the status \"On Request\", the delivery is free. In these cases, the electric bikes are in storage outside Europe and need a longer period for transportation.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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For 4x4 scooters marked with status \"Available\"<\/span><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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The delivery time for a 4x4 scooter marked as available is between 1 working and 3 working days. Delivery is free.<\/p>

All 4x4 electric with status \"available\" can be inspected and tested in our base in Arbanassi (Veliko Tarnovo).<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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For 4x4 scooter with status \"On request\"<\/span><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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The delivery time for a 4x4 scooter marked \"On Request\" is between 40 and 60 working days.<\/p>

When you purchase a 4x4 scooter with the status \"On Request\", the delivery is free. In these cases they are in storage outside Europe and a longer period is needed for their transportation.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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For ATVs with status \"Available\" <\/span><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Machines that are in \"Available\" status can be inspected and tested (including off-road test) at our base in Arbanassi. You can pick up the goods on site from our base free of charge, arrange your own transport or contact us to arrange transport to your desired location.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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For ATVs with \"On Request\" status <\/span><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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Machines that are \"On Request\" are available from our partners and can be delivered within 3 working days to our base. From there, you have the option to pick up the goods on site from our base free of charge, arrange your own transport or contact us to arrange transport to your desired location.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Right of return <\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/i><\/span><\/i><\/span><\/div>
14 days right of return without the need for a specific reason <\/span><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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If after testing the product and in case it does not meet your needs, we suggest you return the product to us WITHOUT QUESTIONS!<\/p>

We make it our top priority to meet all of our customers' needs, which means you have the freedom to choose, test and decide what's right for you.<\/p>

Conditions:<\/strong><\/p>

- up to a 3km range;<\/p>

- the product must be free of any visible damage, scratches, etc;<\/p>

- the product must be returned with its original packaging, all accessories, accessories, documents and the original receipt\/invoice for the purchase;<\/p>

- the cost of returning the goods is borne by the buyer;<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Withdrawal from a distance contract<\/span><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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For all other cases in which the consumer wishes to withdraw from a purchase\/contract concluded at a distance, he has the same right under Article 50 of the CPA without compensation or penalty, without giving any reason, without paying any costs, except for the costs provided for in Article 54, para. 3 and Article 55 of the CPA, within 14 days from the date of. The customer shall notify the trader of this decision by sending a message to the company's e-mail: office@byhillview.com<\/a>. Transport costs for the return of the goods are borne by the customer.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Buyback with great conditions<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We'll buy your machine back for up to 65% of its sale price*! See terms:<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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<\/i><\/span><\/i><\/span><\/div>
Mileage<\/span><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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For electric bikes<\/strong>\u00a0and electric cross bikes<\/strong>
- up to 1000km or 1 year from the date of purchase (whichever comes first);<\/p>

About<\/strong>\u00a0<\/strong>electric scooter<\/strong>
- up to 1000km or up to 1 year from the date of purchase (whichever comes first)<\/p>

For ATVs
<\/strong>- up to 1000km or up to 2 years from the date of purchase (whichever comes first).<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Condition<\/span><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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- machines must be free from serious external and cosmetic marks, as well as breaks in plastics or other elements*;<\/p>

- machines must not have any damage or seriously worn components*;
*In case of broken, damaged or worn components, the cost of their replacement is deducted from the price of the machine or their replacement is required in advance.<\/em><\/p>

For electric bikes and electric cross bikes:<\/strong>
- have a well-maintained battery and at least 80% operating capacity;<\/p>

For electric scooters:<\/strong>
- have a well-maintained battery and at least 80% operating capacity;<\/p>

For ATVs:<\/strong>
- be well maintained and fully serviced every 1000km**;
* for each service a report of the work performed by the garage is required.
**for a machine that is to be serviced within 200km of its current mileage, it is required to be pre-serviced prior to purchase.<\/em><\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>

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Redemption value<\/span><\/div>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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For electric bikes and electric cross bikes
<\/strong>– 55%<\/strong> of the regular selling price of the product, before any discount, other promotion or form of discount is applied;
– 60%<\/strong> of the regular selling price of the product, in the event that the redemption value is paid in the form of a voucher amount that can only be used to purchase another machine from us;<\/p>

For electric scooters
<\/strong>– 55%<\/strong> of the regular selling price of the product, before any discount, other promotion or form of discount is applied;
– 60%<\/strong> of the regular selling price of the product, in the event that the redemption value is paid in the form of a voucher amount that can only be used to purchase another machine from us;<\/p>

For ATVs
<\/strong>– 65%<\/strong> of the regular selling price of the product, before any discount, other promotion or form of discount is applied;
– 70%<\/strong> of the regular selling price of the product, in the event that the redemption value is paid in the form of a voucher amount that can only be used to purchase another machine from us.<\/p><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Delivery, right of return and redemption Delivery For electric bicycles or electric cross bikes marked with the status \"Available\" The delivery time for electric bicycles marked as available is between 1 working day and 10 working days, depending on your choice when completing the order. If you choose 1 working day delivery, an additional [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17934","page","type-page","status-publish","hentry"],"yoast_head":"\n\u0414\u043e\u0441\u0442\u0430\u0432\u043a\u0430, \u043f\u0440\u0430\u0432\u043e \u043d\u0430 \u0432\u0440\u044a\u0449\u0430\u043d\u0435 \u0438 \u043e\u0431\u0440\u0430\u0442\u043d\u043e \u0438\u0437\u043a\u0443\u043f\u0443\u0432\u0430\u043d\u0435 | HILLVIEW - \u043e\u043d\u043b\u0430\u0439\u043d \u043c\u0430\u0433\u0430\u0437\u0438\u043d<\/title>\n<meta name=\"description\" content=\"\u0414\u043e\u0441\u0442\u0430\u0432\u043a\u0430, \u043f\u0440\u0430\u0432\u043e \u043d\u0430 \u0432\u0440\u044a\u0449\u0430\u043d\u0435 \u0438 \u043e\u0431\u0440\u0430\u0442\u043d\u043e \u0438\u0437\u043a\u0443\u043f\u0443\u0432\u0430\u043d\u0435 | HILLVIEW - \u043e\u043d\u043b\u0430\u0439\u043d \u043c\u0430\u0433\u0430\u0437\u0438\u043d \u0437\u0430 \u0435\u043b\u0435\u043a\u0442\u0440\u0438\u0447\u0435\u0441\u043a\u0438 \u0432\u0435\u043b\u043e\u0441\u0438\u043f\u0435\u0434\u0438, \u043a\u0440\u043e\u0441\u043e\u0432\u0438 \u043c\u043e\u0442\u043e\u0440\u0438, \u0441\u043a\u0443\u0442\u0435\u0440\u0438 \u0438 \u0410\u0422\u0412\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/byhillview.com\/en\/dostavka-vryshtane-obratno-izkupuvane\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u0413\u0430\u0440\u0430\u043d\u0446\u0438\u043e\u043d\u043d\u0438 \u0443\u0441\u043b\u043e\u0432\u0438\u044f \u0438 \u0441\u0435\u0440\u0432\u0438\u0437 | HILLVIEW - 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